Help Center

    How can we help?

    Find guides, tutorials, documents, and answers to your questions. We're here to help you succeed with Kronos AI Trader.

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    Getting Started

    1. Create your account

    Log in with Google OAuth to access Kronos AI Trader.

    Use the same email across all devices.

    2. Connect your Binance

    Go to Settings and add your Binance API credentials.

    Enable only 'Enable Futures' in the API settings.

    3. Configure the Bot

    Set leverage, stop loss, take profit, and position size.

    Start conservative: 10x leverage, 2% stop loss.

    4. Start Trading

    Activate the bot on the Auto Trade page and monitor results.

    The bot operates 24/7 automatically.

    Ready to start trading?

    Create your free account and let AI work for you 24/7

    How Kronos AI support works

    The support centre brings together the guides, tutorials and direct contact channels available to Kronos AI Trader users. It covers account creation, exchange API connection, configuring risk parameters, understanding why a signal was accepted or rejected, subscription management and account deletion requests.

    Most questions concern why the bot did or did not open a position. Kronos AI only executes when several conditions hold at the same time: the trend must be aligned across the analysed timeframes, the confidence of the signal must reach the minimum configured for the account, the projected risk-to-reward ratio must be acceptable and the available margin must cover the position with its mandatory stop loss. Each rejection is logged with its reason and is visible from the trading screens.

    Support never requests passwords, two-factor codes or exchange withdrawal permissions. API keys are stored encrypted and used exclusively to read account data and place orders for the account that authorised them. Requests to delete an account and its associated data are confirmed by email before anything is removed.

    When reporting a problem, include the trading pair, the exchange and the approximate timestamp in UTC. Those three details allow the team to locate the exact decision in the audit trail, compare it to the exchange record and explain precisely what happened, instead of describing how the system behaves in general.